Privacy Policy
Your privacy is important to us. This policy explains how FieldSense collects, uses, and protects your personal information.
Last Updated: February 15, 2025
Table of Contents
1. Overview
FieldSense, Inc. ("FieldSense," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy applies to:
- Our website (fieldsense.ai)
- Our FieldSense Autonomous Driving System (ADS)
- Our mobile applications and software
- Our customer support and sales interactions
- Any other services we provide
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, job title
- Account Information: Username, password, account preferences
- Communication Data: Messages, feedback, and correspondence with us
- Marketing Preferences: Communication and marketing preferences
2.2 Technical Information
We automatically collect certain technical information, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, clicks, navigation patterns
- Log Data: Server logs, error reports, performance metrics
- Cookies and Tracking: Session cookies, analytics cookies, preference cookies
2.3 Autonomous Vehicle Data
When you use our FieldSense ADS, we may collect:
- Vehicle Telemetry: Performance metrics, system diagnostics, software version
- Sensor Data: Camera feeds (processed, not stored), detection events, system alerts
- Location Data: GPS coordinates for route planning and traffic analysis (anonymized)
- Usage Statistics: System engagement, feature utilization, performance benchmarks
Important: FieldSense ADS processes camera data locally using our physics engine. Raw camera footage is not transmitted, stored, or accessed by FieldSense. Only anonymized detection events and system metrics are collected.
3. How We Use Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our services
- Process transactions and manage accounts
- Deliver customer support and technical assistance
- Improve system performance and safety
3.2 Communication
- Respond to inquiries and provide customer support
- Send service updates and important notices
- Deliver marketing communications (with consent)
- Conduct surveys and gather feedback
3.3 Product Development
- Analyze usage patterns to improve our services
- Develop new features and capabilities
- Conduct research and development
- Enhance safety and performance algorithms
3.4 Legal and Security
- Comply with legal obligations and regulations
- Protect against fraud and security threats
- Enforce our terms of service and policies
- Respond to legal requests and investigations
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: